Shipping policy

At ORIHANE Lighting, we are committed to delivering quality lighting fixtures safely and reliably to customers throughout the United States.

We carefully handle our lighting products to help ensure they arrive in excellent condition. For oversized or fragile lighting fixtures, we use additional protective packaging as needed to help minimize the risk of damage during transportation.

Shipping & Delivery

We offer free standard shipping on all orders within the United States, with no minimum purchase requirement.

Most orders are delivered within 28–42 business days from the date of purchase.

Delivery times may vary depending on your location, carrier schedules, product size, product availability, and special handling requirements for lighting fixtures.

Deliveries generally take place on business days, Monday through Friday, excluding applicable public holidays.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, allowing you to monitor your shipment's progress.

Estimated Delivery Time

The total estimated delivery time is 28–42 business days from the date of purchase.

This estimate includes order preparation, packaging, shipping, and delivery.

Please note that delivery times are estimates rather than guarantees. Actual delivery dates may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our reasonable control.

For custom-made or made-to-order lighting fixtures, production and delivery timelines may differ depending on the design, materials, and manufacturing requirements. Any applicable custom-order timeline should be confirmed before purchase.

Shipping Costs

We offer Free Standard Shipping on all orders delivered within the United States.

  • No minimum order value is required.

  • No additional standard shipping fee is charged based on order size.

  • Standard shipping is included at no additional cost.

All product prices and checkout transactions are displayed in United States Dollars (USD).

Any additional charges associated with special delivery arrangements, if applicable, will be disclosed before the customer confirms the order.

Packaging and Handling

Lighting fixtures often contain fragile components that require careful handling during transportation.

To help protect your order, we use appropriate protective packaging, which may include:

  • Protective foam and cushioning materials.

  • Reinforced outer cartons.

  • Double-boxing when necessary.

  • Additional support for fragile glass, alabaster, or other delicate components.

  • Secure packaging for oversized or unusually shaped fixtures.

Packaging methods may vary depending on the product's dimensions, materials, and fragility.

Our goal is to minimize the risk of damage while ensuring that your lighting fixtures arrive in suitable condition.

Order Tracking

After your order has been dispatched, we will send a shipping confirmation email containing the available tracking details.

You may use the tracking information to monitor your shipment through the applicable carrier's tracking system.

Tracking updates may take some time to become available after a shipment has been processed.

If you have questions about your shipment or experience difficulty accessing tracking information, please contact our customer support team.

Shipping Delays

Although we work to ensure timely delivery, delays may occasionally occur due to factors beyond our control, including:

  • Carrier disruptions.

  • Customs clearance procedures.

  • Severe weather conditions.

  • Public holidays.

  • Transportation interruptions.

  • Oversized or fragile shipment handling requirements.

If your order experiences a significant delay, please contact us so we can assist you with checking its status.

Store Information

Store Name: ORIHANE Lighting

Website: https://orihanelighting.com

Email: info@orihanelighting.com

Phone: +86 131 6930 0460

Business Address:

Building A, Nanfeng 1st Street, Guzhen Town, Zhongshan, Guangdong Province, China

Contact Us

Need Help?

If you have questions about your order status, estimated delivery timeframe, tracking information, or shipping arrangements, our customer support team is available to assist you.

Email: info@orihanelighting.com

Phone: +86 131 6930 0460

You may also contact us through the contact form on our website.

We aim to respond to customer inquiries within two business days.